Processing Time:

All wholesale orders are subject to delivery schedules determined by our freight forwarders. This time frame may vary based on order volume and product availability.

​

Shipping Methods:

We offer Canpar and CDN Post as shipping alternatives for Canada.

​

Shipping Costs:

Shipping costs are calculated based on the weight, dimensions, and destination of the wholesale order. The customer is responsible for all shipping costs unless otherwise specified.

​

Shipping Address:

It is the responsibility of the wholesale customer to provide an accurate and complete shipping address. Any additional charges incurred due to incorrect or incomplete addresses will be the responsibility of the customer.

​

Damaged or Lost Shipments:

In the event that your wholesale order arrives damaged or is lost during transit, please contact our customer service team within 7 days of receiving the shipment. We will work with you to resolve the issue promptly.